Staycasino AU review - 4,000+ pokies & fast crypto cashouts

If you're an Aussie who's sick of bouncing between random offshore casinos that talk a big game but don't deliver, you're not alone. Maybe you just want a reliable spot to spin a few pokies at home without the hassle. If that sounds like you, this review will actually be useful. Here we're looking specifically at the Australian-facing mirror of Staycasino that locals use at staybet-au.com, and how it actually stacks up for players from Down Under. We'll run through everything from bonuses and banking to security, complaints and support, pointing out where it shines, where it drags the chain, and a few real-world traps I've seen people fall into. One clear upside for Aussie punters is the massive pokies lineup paired with generally quick crypto withdrawals, which makes this mirror a genuine option if you like to play in A$ and don't mind using an offshore site rather than something run locally. I honestly didn't expect the combo of huge game list and quick crypto cashouts to feel this smooth for an offshore option.

Casino features for Australian players

Most Aussies don't use the main Staycasino site - they land on a dedicated Australian mirror that's built on the SoftSwiss platform. You've probably seen that setup at a few other crypto-friendly casinos. If you've played at other Hollycorn N.V. brands before, the layout will feel familiar in a good way - clean and quick, even when the site's chockers at night. It still holds up pretty well, to be fair. You can filter by provider, game type and features, so jumping from pokies to live tables or the latest tournament doesn't feel like a maze, even if you're half-watching Netflix in the background. The platform handles both fiat and crypto play, which suits Aussie players who might deposit in A$ via vouchers or wallets but prefer to cash out in USDT or BTC. Just keep in mind that these games are still high-risk entertainment with real money on the line - they're not a side hustle or a pay rise, and the odds will beat you in the long run if you hang around too long - I was thinking of everyone who backed Wellington or the unders right before Auckland FC smashed them 5 - 0 the other night.

• Performance: Fast loading on both desktop and mobile browsers, with only minor lag when you scroll through huge game lists on older phones or slower home internet connections. I noticed the scrolling stutter slightly on a budget Android, but the games themselves ran fine once loaded.
• Platform: SoftSwiss white-label setup that has a reputation for solid uptime, stable performance and wide game provider integration, so the lobby feels similar across several related brands.
• Services: Pokies, table games, live casino, jackpots, regular tournaments, a multi-level loyalty scheme and full crypto payment support for both deposits and withdrawals.
• Sister casinos: Other Hollycorn N.V. brands such as SkyCrown and NeoSpin use very similar layouts, cashier flows and support systems, which can make switching between them feel almost like staying in the same "family" of sites.
• Target market: A$ balances, local-friendly payment options like Neosurf and MiFinity, a strong push toward crypto, and support hours that actually line up with AU time zones so you're not stuck waiting for Europe to wake up.

Bonuses and promotions at Staycasino

For Australians coming in via the AU mirror, Staycasino pushes a fairly big welcome package, advertised as up to A$5,000 plus 300 free spins spread across your first few deposits. At first glance, it looks like a ripper offer. Then you hit the fine print and, yeah, it's not quite as friendly. It's that classic feeling where the headline screams 'huge bonus' but the details quietly move the goalposts, and it does grate a bit once you've seen the same trick a few times. The main condition is a 40x wagering requirement on your bonus cash and free-spin wins - higher than the 30 - 35x you'll bump into at other offshore casinos that accept Aussies. While you're clearing wagering, you're generally capped at A$8 max bet per spin, and free spins winnings are usually limited to around A$150, no matter how hot your lucky run gets. Most standard pokies count 100% toward wagering, but table games and live casino usually contribute very little or nothing at all, so they're not realistic for clearing a big bonus unless you're just splashing around small amounts.

Every promo comes with a timer hanging over it as well. Welcome bonuses commonly give you roughly 7 - 14 days to finish wagering, and free spins often expire even faster, sometimes within 7 days of being credited. If you don't clear the full wagering in time, any remaining bonus funds and all winnings tied to them are removed from your balance without exception. The system also uses a "real money first" approach, meaning your cash balance is played through before your bonus balance. That sounds punter-friendly at first, but there's a sting in the tail. If you try to pull out real-money winnings while a bonus is still active, you'll usually have to cancel the bonus and lose any bonus-linked wins - not exactly what you'd expect when you first read it, and it feels pretty rough the first time you get blindsided by that rule. On top of that, there's a list of excluded games - often high RTP titles or jackpots - buried in the terms, and playing these while a bonus is active can lead to confiscated funds, even if you only spun them a few times by habit.

Once you've made your first deposit, the welcome process for new Aussie users usually looks something like this:

• Step 1 - Opt-in: Enter any required bonus code or toggle the welcome offer on the deposit page before you pay, otherwise you might miss out and support can't always add it after the fact.
• Step 2 - Deposit: Kick things off with a small first deposit - usually around twenty bucks - using Neosurf, MiFinity or crypto, or a card if your bank lets the transaction through.
• Step 3 - Credit: Bonus funds and free spins should appear automatically; if they don't, jump on live chat and ask support to manually credit them, and grab a screenshot of the promo page just in case.
• Step 4 - Track wagering: Keep an eye on the bonus section in your account, which shows how much wagering you've got left before the bonus unlocks. It's worth checking this every session so you don't assume you're done when you're not.
• Step 5 - Completion: Once wagering hits 100%, bonus restrictions drop away and you can request a withdrawal, subject to standard limits, KYC checks and any general turnover rules on your deposits.

The most common slip-ups for Aussie punters? Going over the A$8 max bet while wagering, accidentally opening an excluded game with an active bonus, or just forgetting about the time limit and watching the bonus vanish. I've done the second one myself - feels awful. To make clearing requirements less painful, many experienced players prefer low- to medium-volatility pokies that contribute 100% and clearly show their rules and RTP, while steering well clear of jackpots or live dealer tables for bonus play. No matter how you approach it, remember that bonuses are mainly there to give you extra playtime and a bit more entertainment value; they're not there to top up your income, and you should expect to lose over the long run even if you hit a couple of nice wins along the way.

Games and software on the Staycasino platform

For pokies fans in Australia, Staycasino's lobby on the AU mirror is very much pokies-first. As of early 2025 there are over 4,000 titles on the books, which is more than enough to keep even the most dedicated "have a slap" regular busy. The bulk of the lineup is made up of video slots from studios like BGaming, Betsoft and Wazdan, with other providers rotating in and out depending on regional availability and licensing. Some of the big-name European brands such as NetEnt or Play'n GO might be limited or missing entirely for Aussie users, and in a few cases you'll see alternative or "clone" games instead of the originals. Pragmatic Play is available through some mirrors, but tests on the help files show that a number of these pokies are running at around 94% RTP instead of the higher 96.5% versions used in many European markets, which makes a difference over longer sessions.

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The game categories themselves are straightforward: pokies, classic table games, live dealer tables and a smaller group of instant-win and specialty titles. Within pokies you'll find everything from simple three-reel classics to Megaways-style games and branded releases like Elvis Frog in Vegas, which has built a reputation among high-volatility fans who don't mind some scary swings. Table games include multiple flavours of blackjack, roulette, baccarat and video poker, mainly as RNG titles with adjustable bet levels. Live casino content for Aussies comes mostly from LuckyStreak and Swintt Live, covering blackjack, roulette and baccarat streams with English-speaking dealers and a range of table limits to suit casual and more serious punters.

• Pokies: Pokies for days: more than 4,000 titles, including a stack of high-volatility games if that's your thing plus plenty of chill, low-stakes options.
• Table games: RNG blackjack, roulette and baccarat variants, plus a handful of poker-style games and side bets for people who like a bit of strategy with their luck.
• Live casino: LuckyStreak and Swintt Live tables with 24/7 core availability and a mix of low- and high-stakes tables so you can ease in or ramp things up.
• Jackpots: Local and networked jackpots, though many are excluded from bonus wagering and are best played with real cash only if you're chasing that big hit.

SoftSwiss allows operators to choose from different RTP settings for some providers, and Staycasino makes use of this flexibility. As noted, Pragmatic Play titles were measured at about 94% RTP in the in-game help for Aussies, while most other slots sit somewhere in the mid-94% to 96% range. Many table games offer higher theoretical RTPs above 97% when played with optimal strategy, especially blackjack variants. You can usually find the RTP in each game's information or paytable section, and it's worth checking before you commit a big bankroll to a long session instead of assuming everything runs at the highest setting. Testing and certification are handled on the provider side through labs like iTech Labs or GLI, but Staycasino doesn't prominently provide a single central audit page summarising all the results, which some players might miss.

There's also a smaller selection of crypto-specific titles that use provably fair systems. In these games you'll generally see a "provably fair" button or icon, which explains how you can verify each outcome using server and client seeds plus cryptographic hashes before and after your session. It looks a bit nerdy at first, but once you've used one verifier it starts to make sense. Live dealer tables run around the clock, but you'll notice peak traffic from Australians in the evenings and on weekends, from Sydney through to Perth time. Table limits usually start from about A$0.50 per spin or hand at the lower end and go up into the thousands for some VIP live tables, which means both casual players and high rollers can find something that suits. Just remember that the bigger the stakes, the quicker things can go south if you're not keeping an eye on your balance.

Pros and cons of playing at this casino

Picking an offshore casino to play pokies and table games is always about trade-offs. The AU mirror of Staycasino will tick a lot of boxes for Aussies who want a big game range and solid crypto banking, but there are also a few quirks and drawbacks that might be deal-breakers for some players depending on their priorities.

Pros

• Huge pokies line-up - well over 4,000 titles, including plenty of high-volatility bangers and modern feature-packed games.
• SoftSwiss platform gives you a familiar layout, fast performance and generally reliable game integrations across multiple providers.
• Supports A$ balances plus Neosurf, MiFinity and several major cryptocurrencies for both deposits and withdrawals, so you're not stuck with just cards.
• Crypto withdrawals, particularly in BTC and USDT, tend to move fast after approval. In practice, I've seen them hit within a handful of hours rather than days for verified accounts, which was a genuinely nice surprise from an offshore cashier that I half-expected to drag its feet.
• Multi-step welcome package gives new users access to substantial bonus funds and 300 free spins, if you're comfortable navigating the conditions and time limits.
• Loyalty program with cashback and tier-based rewards that can give regular players a bit more back on their sessions, especially if you stick with the site long term.
• 24/7 live chat, so you can get support during Aussie evenings or late-night sessions without waiting around for overseas office hours to kick in.

Cons

• Several popular European providers and flagship titles are missing or swapped out for alternatives in the Australian lobby, which can be a letdown if you're chasing specific games.
• Some pokies, especially from Pragmatic Play, appear to run on lower RTP settings than their top configurations in other regions, which makes the grind a bit tougher.
• Bank transfer withdrawals often take longer in real life than the optimistic timeframes advertised in the cashier, especially for bigger wins that trigger extra checks.
• PayID withdrawals are heavily advertised in some marketing but are often unavailable in practice, leaving players to rely on bank transfers or crypto instead.
• Welcome bonus wagering of 40x is on the higher side compared to some rival offshore casinos that service Australian players, so it's harder to turn bonus funds into withdrawable cash.
• VIP or loyalty status doesn't transfer between sister casinos, which can be frustrating if you like to rotate between brands under the same operator and expect your progress to follow you.

Payment methods and cashout experience

Banking is one of the biggest practical considerations for any Aussie looking at an offshore casino, and Staycasino's AU mirror reflects the current reality: lots of emphasis on crypto and alternative methods, and mixed reliability for traditional options. For deposits, you'll see a combination of cards, vouchers, e-wallets and cryptocurrencies, with a minimum top-up usually set at A$20 or its crypto equivalent. Visa and Mastercard are technically supported but often fall over thanks to local bank rules and blocks on gambling transactions, so many Australians lean on Neosurf vouchers, MiFinity or crypto instead. PayID and Osko may appear in the cashier as instant bank-transfer methods, but based on user feedback they come and go, and deposits are often processed via third-party payment gateways rather than direct bank-to-bank transfers.

When it comes to getting your money out, the most realistic options for Aussies are crypto, MiFinity and old-fashioned bank transfers. Data from late 2024 suggests that crypto payouts in coins like BTC or USDT are usually pretty quick once they're approved - often done within a few hours in our tests for fully verified accounts. MiFinity withdrawals usually land within roughly a day, depending on workload and external checks, while bank transfers regularly take close to a week of business days from approval to hitting your Aussie bank account, which is noticeably slower than what a lot of punters would like. Watching a solid win crawl through the banking system for the better part of a week is honestly pretty painful when you're used to near-instant PayID or local transfers. PayID is often promoted as a quick option for deposits but is rarely enabled for withdrawals; support frequently blames ongoing "maintenance" or provider issues and gently nudges players toward crypto for faster cashouts.

• Minimums and maximums: A$20 minimum deposit in most cases; withdrawals usually start from around A$30, with weekly caps near A$7,500 and monthly caps around A$15,000 unless you're on higher VIP tiers, where limits can be negotiated upward.
• Fees: Staycasino itself doesn't typically charge withdrawal fees, but intermediary and receiving banks can skim roughly thirty bucks in fees, depending on the route your money takes.
• Delays: First-time withdrawals over A$500 often trigger enhanced verification (including a selfie with a handwritten note and date), which can add another couple of days to the process if you don't have documents ready.
• Turnover rules: The terms allow the casino to require you to wager your deposit at least once (or more) before cashing out to comply with anti - money laundering policies and to discourage deposit-only cycling.

For Aussies, there's also the tax angle to consider. Under current Australian practice, gambling winnings for everyday recreational players are generally treated as tax-free - they're not seen as regular income. I'm not a tax agent, though, so if you're unsure it's worth getting proper advice. Things can get more complicated if you're effectively operating as a professional gambler or if the ATO considers your activity as part of a broader business operation. If your betting starts to look more like a side business than a hobby, a quick chat with a qualified tax adviser is a safer move than guessing based on forum posts.

Security, fairness and player protection

On the technical side, the AU mirror is protected by a mix of network security, encryption and basic account tools that you can (and should) switch on yourself. They use Cloudflare to soak up DDoS attacks and run the site over HTTPS with current SSL. A quick check in early 2025 showed TLS 1.3 in place, which is pretty much what you want to see. Your login details are encrypted in transit and the casino enforces minimum password rules, although they're not as strict as what you'd see from an actual bank app. Two-factor authentication (2FA) is available in your account settings but it's optional, so it's worth taking a couple of extra minutes to enable it, especially if you use the same devices for multiple casinos or wallets.

• Transport security: TLS 1.3 HTTPS connections between your browser and the casino protect data in transit.
• DDoS protection: Cloudflare helps absorb and mitigate common attack types that might otherwise knock the site offline.
• Account security: Username and password with optional 2FA; multiple active sessions are allowed, which is convenient but slightly increases security risk if you share devices.
• Fraud monitoring: Automated systems watch for unusual betting or banking patterns to enforce anti - money laundering rules and prevent abuse.

The verification (KYC) process typically happens in stages. To sign up, you only need basic details and to confirm your email address. Once you request your first decent-sized withdrawal - particularly above A$500 - the casino can ask for standard KYC documents such as a government-issued ID, proof of address and proof that you own the payment method you're cashing out to. For bigger wins - usually once you're over about A$2,000 - you can expect extra checks. That might mean a selfie holding your ID and a note with the date, plus a short explanation of where the money you're gambling with comes from. These extra steps can push total withdrawal times out by another couple of days, but they're part of the operator's AML obligations rather than targeted at Australians specifically.

The terms and conditions make it clear that using VPNs or proxies to hide your real location is against the rules. If the casino detects this, it can void winnings and close accounts, so it's not something to take lightly. Restricted territories listed in the terms include several heavily regulated markets like the USA and UK, and these lists can change over time. Australians must be at least 18 years old to register and play; if underage gambling is detected, the account will be closed and any remaining balance confiscated. For the full legal picture, it's worth reading through the casino's own legal sections and also our broader explainers on this site, including the privacy policy, the detailed breakdown of terms & conditions and the page covering the site's responsible gaming tools. Every section reinforces the same point: casino games should be treated like any other paid entertainment - more like buying tickets to a night out than trying to build your savings.

If you're an Australian and you feel your gambling is getting away from you - for example you're chasing losses, dipping into money meant for rent or bills, or hiding your play from family - it's important to reach out for help early. You can contact Gambling Help Online on 1800 858 858 or visit gamblinghelponline.org.au for free, confidential support 24/7. These national services work alongside the on-site tools at the AU mirror, like deposit limits, time-outs and self-exclusion, all of which are explained in more detail in the casino's own responsible gaming section.

Brand, operator and licensing structure

Staycasino - including the Australian-facing mirror that locals use - is part of a broader cluster of SoftSwiss-powered brands run by Hollycorn N.V. Staycasino sits under Hollycorn N.V., a Curaçao company (144359) based at Scharlooweg 39, Willemstad. For fiat payments, they use a Cyprus processor called Libergos Limited (HE 371971). Between them, these entities handle brand ownership, platform management and the flow of player payments across different regions and currencies.

Some online directories and forums have historically mentioned names such as "Ellipse Entertainment Limited" in connection with various casinos, but current checks do not show this entity as the operator of Staycasino. According to the latest terms and conditions and corporate registry records, Hollycorn N.V. is the operating company behind the brand, while Libergos Limited is responsible for processing payments. Public databases do not list the ultimate beneficial owners (UBOs) of Hollycorn N.V. - which is usual for many Curaçao licensees - so we can't point to specific individuals. From a player's perspective, when there are disputes or compliance issues, the responsibility lies with Hollycorn N.V. as the license holder and controller of the Australian mirror.

Curaçao itself is in the middle of a major regulatory overhaul via the National Ordinance on Games of Chance (LOK). As that new framework rolls out, many existing operators will need to migrate from sub-licenses to new direct licences, which may lead to changes in license numbers, conditions and supervising authorities for brands like Staycasino. If you want to double-check that everything is still in order, it's a good habit to click the license seal in the footer now and then and confirm that the Antillephone validator still lists the brand as active. For a broader explanation of how different gambling licences impact player protection, payout enforcement and dispute routes, have a look at our more general guides on the main page rather than relying only on marketing blurbs from any one casino.

Complaints handling and dispute resolution

Looking at real player feedback is one of the best ways to work out how any casino behaves when things don't go perfectly. Staycasino's reputation is mixed but generally stable. On Trustpilot, the brand hovers around 2.8 out of 5, which reflects a blend of happy customers and fairly frustrated reviewers. Over on CasinoGuru, the rating is noticeably stronger at about 8.1 out of 10, largely because a healthy proportion of logged complaints end up marked as resolved. The most consistent theme across both platforms is friction around verification requirements and payout delays when players hit medium-to-large wins, particularly withdrawals above A$2,000.

You see the same story pop up a lot: someone hits a nice pokie win, sends in a withdrawal and the status flips to "pending". One player I spoke to waited a few days while support kept asking for more documents. The casino pauses the request while triggering full KYC, asking for scans or photos of an ID, proof of address and sometimes proof of ownership for the payment method. For larger amounts, extra "source of wealth" documentation is often requested, like recent payslips or redacted bank or exchange statements. All of this can stretch what might otherwise be a quick crypto payout into a 5 - 7 day wait, even if the cashier page originally hinted at much faster timelines. In some cases, the delay leads punters to cancel their withdrawal and keep playing, which obviously increases the chance of giving back part or all of the win.

• Internal complaints: Your first port of call should always be live chat or email support, providing a clear explanation of the problem alongside screenshots, transaction IDs and timestamps.
• Escalation: If frontline agents can't resolve the issue, you can ask for the matter to be escalated to a manager or the payments/verification team; expect this to take an extra day or two.
• External review sites: Filing a structured complaint on platforms like CasinoGuru can help, because operators tend to respond more quickly when issues are documented in public.
• Regulator contact: The Antillephone license seal in the footer links through to the regulator's page, which typically includes instructions or contact details for lodging unresolved disputes.

Unlike casinos licensed by bodies such as the UK Gambling Commission or Malta Gaming Authority, Staycasino doesn't prominently list an independent ADR service like eCOGRA or IBAS. That means disputes usually flow directly between you, the casino and the Curaçao licensor, without a European-style mediation layer in between. To give yourself the best chance of a smooth outcome, it helps to keep your personal details and documents up to date before a big win lands, play within the bonus rules, and keep your communication polite, factual and consistent. From what we've seen up to late 2024, most legit complaints about delayed payments do end in full payouts. The catch is the process can feel painfully slow and bureaucratic - especially if you're used to PayID money landing almost instantly in everyday banking.

Overall assessment and key takeaways for Australians

For Australian players who are comfortable using an offshore casino, the AU mirror of Staycasino offers a strong mix of game variety and flexible banking. The SoftSwiss backbone means you get a broad pokies catalogue packed with modern high-volatility titles, plus a decent live casino offering from LuckyStreak and Swintt Live. Crypto support, Neosurf vouchers and MiFinity deposits make the site reasonably accessible even as local banks tighten up on card transactions to overseas gambling operators. On the flipside, you're dealing with higher-than-average wagering requirements, some reduced RTP settings on certain slots and slower fiat withdrawals than many punters would prefer in 2026.

For me, this platform suits Aussies who already know online gambling is high-risk and are genuinely okay with that. If you're chasing a safe "extra income", this isn't it. If you go in with a clear deposit budget, sensible session limits and the mindset that any money you put on the line can disappear, the loyalty program and regular promos can stretch your entertainment value a bit further. Just resist the temptation to treat bonuses, cashback or loyalty perks as something that will fix money problems. Before you commit a sizeable deposit, it's worth reviewing the latest breakdown of bonuses & promotions and our detailed guide to the site's payment methods, so you know exactly what to expect from both the cashier and the fine print. You can also dig into our dedicated faq section or reach out through the contact us page if something about the Australian mirror still isn't clear.

METHODOLOGY & TRUST

This is an independent review of the Aussie mirror at staybet-au.com, not something written by the casino itself. We've based it on the casino's terms, public company data, licence information and what players are saying online. Key details such as licensing information, payment limits, bonus rules and typical withdrawal times are cross-checked using both official documents and recent user reports. Where real-world experiences differ from promotional claims, we lean on field data, mystery-shopping tests and documented complaint outcomes rather than the marketing spin. Content is updated on a regular basis to reflect changes in payment availability, bonus structures and regulatory developments, and older statements are archived when they no longer match the current reality for Australian players. If you'd like to know more about who put this together, you can read more on the about the author page.

Affiliation notice

Our site may contain referral links to Staycasino and to other offshore casinos. If you sign up or deposit via those links, we may receive a commission. These arrangements don't change how we score or describe the brand, and they don't override our commitment to calling out negative points like slow withdrawals, restrictive bonuses or confusing terms. Casino gambling - whether on pokies, tables or live games - always carries a high risk of losing money. You should only ever gamble with funds you can comfortably afford to lose, and you should walk away or seek help if it stops being fun and starts causing stress in other parts of your life.

Last updated: 22/02/2026 (independent review for Australian players)

• Updated: 22/02/2026 - refined payment method details, KYC trigger examples and Australian banking context for users of the AU mirror.
• Updated: 06/11/2025 - aligned mirror domain information, support coverage and contact data for the Australian-facing site.
• Updated: 15/01/2025 - added deeper bonus analysis, RTP observations and withdrawal timeline data based on Q4 2024 player reports.

FAQ

• Is it legal for Australians to play at Staycasino via staybet-au.com?

  

  Staycasino is licensed in Curaçao under licence number 8048/JAZ2019-015, and Australians generally access it through an AU-focused mirror rather than the main domain. Right now, enforcement in Australia mainly focuses on companies that offer online casino products to locals rather than on individual players, but the rules are messy and can change. We're not a law firm, so if you're unsure, check the latest government info or talk to a proper legal professional. Whatever you decide, keep in mind that any money you deposit is at risk and should be treated as the cost of entertainment, not as something you rely on to pay your bills.

• How long do withdrawals usually take for Australian players?

  

  For Aussies on the AU mirror, crypto is usually the quickest way out - think a few hours after approval in most cases for BTC or USDT. MiFinity tends to land within about a day, while bank transfers are the slowest option and can easily take close to a week in real time once everything is signed off. Your first withdrawal over A$500 will often trigger extra verification checks (selfie with ID, proof of address and so on), which can add another couple of days on top. If you're planning to withdraw a larger amount, it's worth factoring these extra days into your expectations so you're not tempted to cancel a pending payout and keep playing out of frustration.

• What verification documents does Staycasino typically require?

  

  In most cases, KYC on the AU mirror starts with a clear photo or scan of a government-issued ID (like your driver's licence or passport) and a recent proof of address such as a utility bill or bank statement. You may also be asked to prove you own the payment method you're using - for example, by sending a screenshot of your MiFinity wallet, crypto wallet or a redacted bank statement. For bigger withdrawals, especially over about A$2,000, it's common for the casino to request a selfie of you holding your ID and a handwritten note showing the current date, and sometimes additional "source of funds" documents. Having these ready before you request a big cashout can help keep delays to a minimum.

• How do bonuses work, and what should